---
title: Reasonable Adjustments
description: Reasonable Adjustments
---

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# Reasonable Adjustments

Candidates have the option to request "Reasonable Adjustments", which provides an additional 25% of thinking and answer time. This request can be made for various reasons such as; needing extra time to answer technical questions, organising thoughts or addressing medical conditions that may impact performance.

**Where to Take Action**

Login to your platform using the link below:

[LOGIN HERE](https://go.shortlister.com/login)

You will land on the 'Actions' page which will look similar to the image below:

![](https://4019327.fs1.hubspotusercontent-na1.net/hub/4019327/hubfs/Screenshot%202024-08-01%20at%2012.58.59.png?width=562&height=196&name=Screenshot%202024-08-01%20at%2012.58.59.png)

We can see in the image that we have the 'Reasonable adjustments' tab selected. There is currently one candidate that requires attention.

There are 3 options for each request. **Approve** (green tick, a notification will be sent of the approval), **Deny** (red cross, notification will be sent that they were declined), and **Dismiss** (crossed out eye icon, no notification will be sent and they will be declined).

In the past, you needed to submit a support ticket or contact us to perform these actions for you. Now, you have even more control over the platform and it's features!

**Guide Video**

To watch a quick video guide on the 'Reasonable adjustments' section, please click the link below:

[How to action a 'Reasonable adjustments' request](https://support.shortlister.com/knowledge/how-to-action-a-reasonable-adjustments-request?hsLang=en)

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