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Knowledge Base
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I'm a Participant
Privacy Policy (Extended)
Privacy Policy (Abbreviated)
How to prepare
What do I need to complete my video interview?
ID Verification - Accepted Forms of ID
Camera
My camera cannot be detected
My camera does not connect on my PC
Microphone
There is no audio on my playback test
I've started my interview
I can't get past the 'prepare' step
Shortlist.Me Upgrade (Pay to Unlock)
I've completed my interview
I've submitted my interview but heard nothing
Can I redo my interview?
FAQ
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I need an extension
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What do I need to do?
Accessing practice interviews
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Using third-party software/plugins/extensions
Unable to click/proceed
![shortlistme-logo-whiteout-2.png]](https://4019327.fs1.hubspotusercontent-na1.net/hub/4019327/hubfs/Shortlist.Me/shortlistme-logo-whiteout-2.png?height=40&name=shortlistme-logo-whiteout-2.png){kind=logo}