The brief video below will explain how to action an extension request that is sent to you as an account holder:
To do this through the actions view, see the steps below:
1. Click the 'Extensions' tab on the 'Actions' page.
2. Find the specific user you want to apply your decision to.
3. You have 3 options here. Approve the action, deny the action (red button) or dismiss the action (cross icon). If you deny the action using the red button, this will trigger a notification to the individual letting them know their request was denied. If you click the X icon, this will deny the request but not trigger a notification. Use whichever method is appropriate for your situation.
4. If you approve the request, you can then set the new deadline in the window that pops up after clicking the green thumbs up icon.