To complete your interview on Safari browser you will need to have Flash plugin installed and enabled.
After completing the bandwidth test you will be presented with “Do you want to trust the website app.shortlister.com…” You will need to select ‘Trust’
If you are returning to this page having previously selected ‘Trust’ the following message will be presented. Select ‘Use Everytime’
If this is the first time you’ve used Shortlister you will be presented with one final message in the recording window. Select ‘Allow’ and ‘Remember’ before hitting ‘Close’
Shortlister will then attempt to access the Camera and Microphone on your device. You will be alerted if Shortlister is unable to access your Camera or Microphone. To manage the settings of these, select ‘Safari’ in the header and navigate to ‘Preferences’
The following page will open. Select the ‘Websites’ tab, you will then have the option to select ‘Camera’ and ‘Microphone’ in the left-hand column. Click on each option to check that app.shortlister.com is set to ‘Allow’ in the drop-down menu.
You can also manage your Flash Player settings from this same page. Navigate to the bottom of the left-hand column and you will find ‘Adobe Flash Player’ under Plug-ins. Ensure that app.shortlister.com is set to ‘On’.